I purchased this cleanser after the moisturiser was recommended by James Welsh. I have several skin 'complaints', one of which is being sensitive, and had almost given up finding one that suited my skin.....until now! My skin is cleaner, happier and no tightness after washing (not even a smidge). I have been using it twice a day and although it's only been a short while, there has been no sign of my hormonal acne which should have flared up by now. I usually give products a lot more time to either impress me or disappear from my bathroom altogether but not with this one. Feel like I am writing an essay here but so impressed with it and felt the world needed to know.